At Carpet of Morocco

we’re here to assist you every step of the way

from inquiry to delivery. Whether you have a question about a product, a custom rug request, shipping details, or anything else — our team is ready to help with love and dedication.
2010
FOUNDING YEAR
2000
HAPPY COSTUMERS
190
COMPANY WORK WITH US
2
OFFICES
21
TEAM MEMBERS
750
PROJECTS COMPLETED
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, each product image reflects the actual handmade item you will receive. Due to the artisanal nature of our rugs, minor variations in color or pattern may occur—this is what makes each piece unique.

Where can I view my sales receipt?

Once your order is confirmed, you will receive a digital sales receipt via email. If you do not receive it, please check your spam folder or contact our customer support.

How can I return an item?

You may return your item within 14 days of delivery, provided it is unused and in its original condition. Please contact us first to initiate the return process and receive instructions.

Will you restock items indicated as “out of stock?”

Some items are one-of-a-kind, but others can be restocked or custom-made. Please contact us to check availability or request a similar design.

Where can I ship my order?

We offer worldwide shipping! Just enter your address during checkout and we’ll take care of the rest. Shipping times and fees may vary depending on your location.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS